Jetpack App Ltd ("we," "our," or "us") is committed to protecting the privacy of our users ("you," "your," or "user") and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, who we share it with, and your rights regarding your personal data when you use our software-as-a-service (SaaS) platform (the "Platform").
1. Information We Collect
We collect the following types of information when you use our Platform:
a. Personal Information
Account Information: When you create an account, we collect your name, email address, password, and any other required information.
Contact Information: When you connect your Google email account to our Platform, we collect your email address and access your email communication (with your consent).
Investor Information: When you submit your fundraising requirements during onboarding, we collect details related to your fundraising goals, business stage, industry, and other information to generate AI-based investor matches.
b. Uploaded Content
Pitch Decks: When you upload your pitch deck, we store the files and any related information. If you choose to host the deck via a public URL or share it with investors, that deck may be accessed by those parties.
c. Investor Interaction Data
Shortlisting and Relationship Tracking: We collect information about the investors you shortlist, your outreach activities, and relationship progress data you track on the Platform.
d. Usage Data
We collect information about your interaction with our Platform, including IP address, device type, browser type, referring/exit pages, and date/time stamps.
e. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our Platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
a. To Provide Our Services
Facilitate your access to our investor database, allow you to upload and share pitch decks, and manage your relationships with investors.
Provide you with AI-generated investor matches based on the fundraising requirements you submit during onboarding.
Enable email communication with investors when you connect your Google email account to the Platform.
Track and report on the progress of your relationships with investors.
b. To Improve Our Platform
Analyze usage data and feedback to improve the functionality and performance of our Platform.
Personalize your experience by providing content, including our blog, that is tailored to your fundraising journey.
c. To Communicate with You
Send you notifications regarding updates, investor matches, and relevant content from our blog.
Respond to your inquiries, requests, and support needs.
d. To Ensure Security
Monitor and prevent any fraudulent activities, unauthorized access, or breaches of our systems.
3. Sharing of Your Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
a. With Investors
If you choose to submit your pitch deck to investors via the Platform, your information, including contact details and the pitch deck, will be shared with those investors.
b. With Service Providers
We may share information with third-party service providers who assist us in operating the Platform, such as hosting services, email services, and analytics providers.
c. Legal Compliance
We may disclose your information when required by law, such as to comply with a subpoena or legal process, or to protect our rights and property
4. Data Security
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, theft, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal information for as long as your account is active or as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the following rights regarding your personal data:
Access: You can request a copy of the information we hold about you.
Correction: You can request that we update or correct any inaccurate or incomplete data.
Deletion: You can request that we delete your data, subject to certain exceptions (e.g., if we need the data for legal reasons).
Data Portability: You can request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
7. Google Email Integration
The Jetpack platform requests users to connect their Google Workspace account to enable email sending and communication directly through the platform. This integration allows users to send, receive, and track emails with potential investors as part of the Product’s core functionality.
a. Limited Use of Google Workspace Data
Jetpack App Ltd. only accesses and processes Google Workspace data as necessary to provide the specific services requested by you, such as sending emails to investors through the platform. We adhere to Google’s Limited Use requirements, ensuring that:
Google Workspace APIs are not used to develop, improve, or train any generalized artificial intelligence (AI) or machine learning (ML) models.
Your email content and associated data are only accessed for the purposes of enabling communication between you and potential investors.
We do not share or use your Google Workspace data for advertising purposes or other unrelated services.
By connecting your Google Workspace account, you consent to the use of your data strictly for the features enabled within the Jetpack platform. You may disconnect your Google Workspace account at any time via your account settings.
If you have any questions about our Google Workspace integration and data handling practices, please contact us at admin@gojetpack.co.uk.
8. Third-Party Links
Our Platform may contain links to third-party websites, including investor websites and resources, which are not controlled by us. We are not responsible for the privacy practices or content of these third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Platform. Please review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Jetpack App Ltd, 14 Bennetts Hill, Prenton, Wirral, CH43 5RZ, or via email at hello@gojetpack.co.uk
